Conference Program

12:00 PM - 1:00 PM

Registration

Tuesday, June 2
12:00 PM - 1:00 PM

1:00 PM - 1:10 PM

Land Acknowledgement & Opening Remarks

Tuesday, June 2
1:00 PM - 1:10 PM

Alison Cocking, BSc. PT, M.Ed.
Managing Director
Insight Health Solutions, Trillium Health Partners
Scott Maxwell
Chief Executive Officer
Wounded Warriors Canada

 

1:10 PM - 4:00 PM

Therapy vs. Reality for First Responders: Bridging the Gap Between the Clinical and Operational Worlds”

 Tuesday, June 2
1:10 PM - 4:00 PM

Dr. Tim Black, PhD, R. Psych.
National Clinical Director
Wounded Warriors Canada
Dr. Nick Carleton, Ph.D., R.D. Psych.
Professor of Clinical Psychology
University of Regina
Dr. Nadia Aleem, Psychiatrist, MD, MHSc CCFP, FRCP
Mental Health Lead
Insight Health Solutions, Trillium Health Partners

Join us for a half-day workshop focused on building connections through formative, in-depth discussions on how to connect and integrate the “world of therapy” with the “real-life world” of Trauma Exposed Professionals (TExP) and their families (TExF). All are invited to attend to learn, share, and contribute to the roundtable discussions of successes, challenges, barriers, and future solutions for addressing the gaps between counselling/psychotherapy and operational reality for first responder communities. This unique event will be facilitated by Drs. Nick Carleton, Tim Black, and Nadia Aleem with a focus on making and strengthening connections, while building bridges between the clinical and operational worlds.

2:15 PM - 2:30 PM

Refreshment Break

Tuesday, June 2
2:15 PM - 2:30 PM

4:30 PM - 6:30 PM

Reception

Tuesday, June 2
4:30 PM - 6:30 PM

7:30 AM - 8:30 AM

Registration & Breakfast

Wednesday, June 3
7:30 AM - 8:30 AM

8:30 AM - 8:35 AM

Welcome

Wednesday, June 3
8:30 AM - 8:35 AM

Peter Anthony    

8:35 AM - 8:40 AM

Opening remarks

Wednesday, June 3
8:35 AM - 8:40 AM

Plenary Speakers

Alison Cocking,  BSc. PT, M.Ed.
Managing Director
Insight Health Solutions, Trillium Health Partners
Scott Maxwell
Chief Executive Officer
Wounded Warriors Canada

8:40 AM - 8:50 AM

Message from Government of PEI

Wednesday, June 3
8:40 AM - 8:50 AM

Honourable Rob Lantz
Premier of Prince Edward Island
   

8:50 AM - 9:00 AM

Message from our National Sponsor

Wednesday, June 3
8:50 AM - 9:00 AM

Deanna Brady
Vice-President of Patient Access and Partner Experience
Homewood Health        
   

 

9:00 AM - 10:00 AM

Setting the Tone

Wednesday, June 3
9:00 AM - 10:00 AM

Plenary Speakers

Dustine Rodier
Superintendent
Royal Canadian Mounted Police
   

10:00 AM - 10:30 AM

Refreshment Break

Wednesday, June 3
10:00 AM - 10:30 AM

10:30 AM - 11:45 AM

Morning Workshop #1
Learning from cross-sectional and longitudinal studies of all 14 correctional services in Canada: Health, Wellbeing, and Reducing the "pains of employment"

Wednesday, June 3
10:30 AM - 11:45 AM

Dr. Rosemary Ricciardelli
Memorial University
   

In this talk, I reflect on core findings from two major research projects: the Correctional Worker Mental Health and Well-being Study (MHWS) and the Canadian Correctional Workers’ Well-being, Organizations, Roles, and Knowledge Study (CCWORK). The MHWS includes a survey of anyone working in any role in each provincial and territorial correctional service in Canada. The study uses a replication design for each service, where each of the 13 surveys share core questions yet are also individualized based on the needs of the service. The surveys were administered prior to the onset of COVID-19 in Ontario, New Brunswick, Nova Scotia, Newfoundland and Labrador, Manitoba, Saskatchewan, and Yukon. The services in Alberta, British Columbia, Quebec, Northwest Territories, Nunavut were surveyed during the COVID-19 pandemic. In the CCWORK study, we study correctional officers longitudinally from recruitment to (currently) the eight year of their employment, tracking their experiences with changing health as informed by the work, policies, and their environment. The CCWORK study uses three methods for data collection: 1) in-depth semi-structured annual interviews; 2) annual clinical interviewing using the MINI; 3) an online self-report annual survey. From these two datasets, I talk about correctional worker mental health (including prevalence of mental health disorders), well-being, and organizational considerations that are shared to some degree across all correctional services in Canada. I further expand using work I am doing in the United States and Uganda to speak to global challenges as I explore the state of safety, security, and wellness in correctional services with recognition of how all that constitutes trauma informs both culture and climate. I address how linchpin factors (e.g., outcomes from short staffing, training, retention and recruitment challenges, resources, investigations, gossip) found across federal, provincial, and/or territorial correctional organizations shape health and cultural outcomes for people working in correctional services. I close by proposing areas of focus for correctional organizations (e.g., supportive environments, less gossip, more teamwork/teamliness) to cultivate a positive correctional culture and climate and potentially reduce compromised health and other related issues.

Morning Workshop #2
Operational Stress Intervention Dogs: a calming presence and support for Public Safety Organizations

Wednesday, June 3
10:30 AM - 11:45 AM

Mike Annan
Director of Service Dogs
BC & Alberta Guide Dogs
   

This session explores the role of Operational Stress Intervention Dogs (OSIDs)—specialized working dogs that support trauma-exposed professionals in high-stress environments. Falling under the umbrella of Animal Assisted Interventions, OSIDs are selected for their exceptional stress-modulation capacity and trained to perform a minimum of three therapeutic tasks tailored to their placement setting.

Unlike service dogs trained for a single individual, OSIDs work with multiple clients in diverse workplace contexts, such as law enforcement agencies and mental health facilities. Attendees will learn how OSIDs are trained to detect and respond to environmental and interpersonal signs of stress or anxiety through interventions like deep pressure therapy, agitation alerts, grounding cues, and mood-enhancing activities.

The session will also address co-ownership models between organizations and client agencies, ongoing skill maintenance for both dogs and handlers, and the importance of staff-wide awareness to ensure consistent, effective use of the dogs in operational settings.

Participants will leave with a clear understanding of the science, training methodology, and organizational frameworks that make OSIDs a powerful tool for promoting resilience, emotional regulation, and recovery in high-stress professional environments.

Morning Workshop #3
Transforming Claims Service Delivery: Supporting Recovery, Return to Work, and the Trauma-Exposed Professionals Behind the System

Wednesday, June 3
10:30 AM - 11:45 AM

Allison Wyatt, B.A.S., CRSP
Director, Claims & Compensation
WCB PEI
   

Workers’ compensation systems supporting first responders and trauma-exposed workers must balance compassion, efficiency, and effective recovery outcomes. Achieving this balance requires organizations to continually evolve how they design processes, support their teams, and deliver services.

This session explores the Workers Compensation Board of Prince Edward Island’s claims business transformation and process review, focusing on how operational efficiency and thoughtful change management can strengthen outcomes for both injured workers and the professionals who support them. Participants will gain insight into how reviewing claims workflows, reducing administrative friction, and modernizing service delivery models can create more responsive systems that prioritize recovery and safe return to work.

The session will also examine the internal leadership and change management strategies required to support teams through transformation. Recognizing claims professionals as trauma-exposed service providers themselves, the discussion will explore how organizational culture, staff supports, and clear process design can help teams perform at their best while navigating complex and often emotionally demanding work.

Finally, the session will highlight emerging and innovative treatment approaches for first responders and workers exposed to traumatic workplace events, with an emphasis on collaborative care models that support recovery, resilience, and sustainable return to work.

Through practical examples and reflection on organizational change, participants will leave with ideas for strengthening operational effectiveness while maintaining a service model grounded in empathy, recovery, and meaningful outcomes for those they serve.

11:45 AM - 12:45 PM

Lunch

Wednesday, June 3
11:45 AM - 12:45 PM

12:45 PM - 1:00 PM

Plenary Session
Year 1/Day 1 Recap

Wednesday, June 3
12:45 PM - 1:00 PM

Dr. Tim Black, PhD, R. Psych.
National Clinical Director
Wounded Warriors Canada
Dr. Nick Carleton, Ph.D., R.D. Psych.
Professor of Clinical Psychology
University of Regina
Dr. Nadia Aleem, Psychiatrist, MD, MHSc CCFP, FRCP
Mental Health Lead
Insight Health Solutions, Trillium Health Partners

In this workshop, Dr. Aleem will lead an exploration of the multiple domains of disconnection that contribute to the onset and maintenance of impairment from trauma symptoms. The workshop will explore the value and evidence behind strategies to promote re-connection with identity, the physical self, family, community and purpose in supporting prevention and treatment of trauma symptoms.

1:00 PM - 2:00 PM

Keynote Address

Wednesday, June 3
1:00 PM - 2:00 PM

Dr. Hayley Wickenheiser
Four-time Olympic Gold Medalist | Member of the Hockey Hall of Fame
   

2:00 PM - 2:30 PM

Refreshment Break

Wednesday, June 3
2:00 PM - 2:30 PM

2:30 PM - 3:45 PM

Afternoon Workshop #1
The value of reconnection in preventing and managing the impact of trauma exposure

Wednesday, June 3
2:30 PM - 3:45 PM

Dr. Nadia Aleem
Mental Health Lead
Insight Health Solutions, Trillium Health Partners

Afternoon Workshop #2
Bringing Families In: Translating Research into First Responder Care

Wednesday, June 3
2:30 PM - 3:45 PM

Shawn Carter, M.ADS., BCBA, D.Sc(c)
National Director, EHN Guardian Clinical Programs
EHN Canada
Emma Vester, MPsy
EHN Guardians National Research Coordinator
EHN Canada

Family members play a critical yet often underrecognized role in the mental health, recovery, and long-term functioning of first responders. This session highlights the importance of translating research into practice by merging perspectives from clients, families, and clinical staff. Drawing on recent research examining the lived experiences of first responder families alongside client and provider insights, the presentation identifies key gaps between empirical evidence and real-world care. Findings from studies using qualitative feedback are integrated to illustrate how multiple perspectives can deepen understanding of treatment needs and barriers to engagement. Attendees will gain practical strategies for integrating family-informed research into clinical programming, enhancing engagement, and strengthening outcomes for both first responders and their families. The session demonstrates how triangulated evidence can meaningfully inform program design and service delivery.

Afternoon Workshop #3
Critical Incidents and How to Support Your Staff

Wednesday, June 3
2:30 PM - 3:45 PM

Brian Bennett
ICISF Approved CISM Instructor
Organization: Critical Incident Stress Management (CISM) Training Canada
   

First responders are highly trained to manage emergencies—but far less prepared for the psychological impact that follows. After critical incidents such as fatalities, serious injuries, or violence, staff are often left processing intense emotional and physiological reactions. Leaders and supervisors frequently recognize that their teams are struggling, yet feel uncertain about how to respond effectively. This workshop focuses on practical, evidence-informed strategies to support first responders in the immediate and ongoing aftermath of critical incidents. Drawing on over 16 years of experience in Critical Incident Stress Management (CISM), the session provides clear guidance on what to say, what to do, and just as importantly, what to avoid. Participants will learn how to recognize common stress responses, normalize reactions, and implement supportive interventions that promote recovery and resilience. The session will also highlight the role of leadership and peer support in shaping outcomes, emphasizing simple, actionable approaches that can be applied in real-world operational settings. The principles and tools presented are directly transferable to all first responder environments, including fire, EMS, law enforcement, search and rescue, and many others.

3:45 PM - 4:20 PM

Plenary Panel Session
Voices from the frontline

Wednesday, June 3
3:45 PM - 4:20 PM

Derek Cassista
Deputy Registrar
Paramedic Association of New Brunswick
 Joe Triff
President,
Atlantic Provinces Professional Fire Fighters Association
Darla Perry
President
Halifax Regional Police Association

4:20 PM - 4:30 PM

Closing Remarks

Wednesday, June 3
4:20 PM - 4:30 PM